![]() ![]() Private sector infrastructure delivery is a promising space to examine for best practices and lessons learned around optimal project delivery models. The real impact of digitalisation on the water sector is the wholesale reimagining of business models, enabled by today’s advanced technologyĪre there lessons we can learn from other sectors? This will position us to drive the digital agenda in water rather than having it imposed on our utilities. And third, focus on business imperatives and communicate quick wins and pay-offs to tie the investment in digital to outcomes that support the strategy you outlined with leadership in the first step. ![]() First, secure executive buy-in, devise a digital strategy with action plan and stick to it! Second, build the technological foundation by ensuring you have the basics in place to support future growth. Further companies are struggling to keep up with the talent demands resulting from ‘digitisation.’ Specifically, there are three key recommendations. A recent IBM Institute for Business Value Study titled, “ Who’s leading the cognitive pack in digital operations?”, highlighted the fact that even in leading organisations where core operating functions are well on their way to reinvention, both strategy and execution is lags. The real impact of digitisation is tying new technologies to reimagine business processes and facilitate their adoption across the enterprise. Utilities can be proud of the reliable services they have been providing for over one hundred years, but not much has changed over time in terms of operational tactics. It seems that these technological advancements will have a major impact on utilities, but that’s the easy part. Cognitive analytics lies at the heart of the ability to derive actionable value from these data and execute or automate the next best action based on predictive and prescriptive data science. As technology capabilities advance, so does our ability to collect information from remote devices and correlate that information across diverse systems to help us achieve near-real time situational awareness, or leverage augmented intelligence to interpret an array of structured and increasingly unstructured, text based or sensory data. New technologies have the potential to deliver significant outcomes in the water sector. The digitalisation of water is no longer optional, what will be the major impacts on water utilities? We asked Rebekah Eggers, IBM’s WW IoT for Energy, Environment, & Utilities Business, and keynote speaker at the IWA World Water Congress & Exhibition 2018, what ‘going digital’ / ‘digitalisation’ really means for the sector, how to overcome key barriers to successfully digitise water, and ultimately, who can reap the benefits of this technological revolution. ![]() While there is an increase of digital adoption in water, the sector still lags behind other industries in integrating new, smart technologies into the whole water ecosystem. ![]() They have the power to help water and wastewater utilities address many of the challenges they face, including extending the life of aging assets, reducing leakages, attacks or other abnormalities in the distribution network, improving water quality monitoring, service levels and reliability of supply, promoting water conservation, or increasing revenue through operational efficiencies. The Internet of Things (IoT) technologies like data analytics, cloud computing, augmented intelligence and blockchain give us new capabilities to analyse, automate, correct in real time, predict and minimise risks. ![]()
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